Support & FAQ
Frequently asked questions, enterprise support contact, and data dictionary
#7. Frequently Asked Questions
#A tab shows “No data available” — is the app broken?
Usually not. Every query in Cost Monitor is wrapped in error handling that shows an empty-state message instead of crashing the page. The most common cause is data latency (see Section 3.3 Data Latency) or a view that returns no rows for the selected time range or filter combination.
#Why do single-warehouse views show slightly different numbers than the account-wide KPI row?
The Cloud Services 10% free-allowance adjustment is only available at the account level in Snowflake’s own views — it cannot be split per warehouse. When you filter to one warehouse, the app clearly labels the figures as gross compute + cloud-services credits, without that adjustment.
#What’s the difference between Cost Monitor and Query Monitor?
Query Monitor answers “which queries are slow, failing, or misbehaving?” Cost Monitor answers “where is the money going, and why?” They share the same privilege model and read-only design philosophy, and are meant to be installed together.
#Does this replace Snowsight’s built-in cost dashboards?
No — it complements them. Snowsight’s native cost views are account-wide and typically require elevated roles. Cost Monitor is built to be shared as a self-serve app with team leads and stakeholders who need visibility without ACCOUNTADMIN access, with a configurable budget and recommendations tuned to your own thresholds.
#Can I change the branding or company name?
Yes. The footer and sidebar reference “Decision Minds Inc.” as the publisher; this is a straightforward find-and-replace in app.py and readme.md for teams republishing under their own name.
#Contact Support
If you are unable to resolve your issue using the documentation and troubleshooting guide, please reach out to the Cost Monitor support team.
- → Email: solutions@decisionminds.com
If you installed Cost Monitor through the Snowflake Marketplace, you may also submit feedback or request assistance directly through the Marketplace listing page for this application.
When reporting an issue, please include your Snowflake cloud provider, region, Snowflake edition, and any relevant messages displayed in the dashboard header or alert banners.
#Appendix B — Data Sources Reference
All views below live in the SNOWFLAKE.ACCOUNT_USAGE schema and are accessible with the single IMPORTED PRIVILEGES ON SNOWFLAKE DB grant.
| View | Key Columns Used |
|---|---|
WAREHOUSE_METERING_HISTORY |
START_TIME, WAREHOUSE_NAME, CREDITS_USED_COMPUTE, CREDITS_USED_CLOUD_SERVICES, CREDITS_ATTRIBUTED_COMPUTE_QUERIES |
METERING_DAILY_HISTORY |
USAGE_DATE, SERVICE_TYPE, CREDITS_USED_COMPUTE, CREDITS_USED_CLOUD_SERVICES, CREDITS_ADJUSTMENT_CLOUD_SERVICES, CREDITS_BILLED |
QUERY_ATTRIBUTION_HISTORY |
QUERY_ID, USER_NAME, WAREHOUSE_NAME, QUERY_TAG, CREDITS_ATTRIBUTED_COMPUTE, CREDITS_USED_QUERY_ACCELERATION |
QUERY_HISTORY |
QUERY_ID, QUERY_TEXT, DATABASE_NAME, SCHEMA_NAME |
STORAGE_USAGE |
USAGE_DATE, STORAGE_BYTES, STAGE_BYTES, FAILSAFE_BYTES |
DATABASE_STORAGE_USAGE_HISTORY |
USAGE_DATE, DATABASE_NAME, AVERAGE_DATABASE_BYTES, AVERAGE_FAILSAFE_BYTES |
TABLE_STORAGE_METRICS |
TABLE_CATALOG, TABLE_SCHEMA, TABLE_NAME, ACTIVE_BYTES, TIME_TRAVEL_BYTES, FAILSAFE_BYTES |
#Companion Applications
Explore additional Snowflake Native Apps published by Decision Minds Inc. on the Snowflake Marketplace:
- Query Monitor: Real-time and historical query performance diagnostics, slow query triage, and warehouse contention analysis. Query Monitor Documentation →
- Decision Minds Marketplace Portfolio: Enterprise data engineering, governance, FinOps, and observability tools built for Snowflake. decisionminds.com →